HEKS/EPER has over 1500 permanent employees. The organisation is active at 24 locations in Switzerland and in 35 countries worldwide with 290 programs and projects worth around CHF 144 million. In 2024, HEKS/EPER reached around 16 million people with its work.
HEKS/EPER pursues the vision of a just world where the dignity of everyone is respected, peace reigns, and the natural environment is preserved. The aim is a systemic change at a social, economic and political level. HEKS/EPER is doing its part to improve the living conditions of people in Switzerland and around the world, to promote their rights, raise awareness and mobilise to this end.
Lived diversity - inclusion is important to us:
We welcome applications regardless of gender, nationality, ethnic origin, religion, age or sexual orientation.
The Project Field Assistant – Shelter supports the day-to-day implementation of the shelter project at field level. The role focuses on case follow-up, visit coordination, beneficiary communication, documentation, progress tracking, and support to monitoring and compliance processes. The post supports the Shelter Officer and works in close coordination with PHC engineers and field teams to ensure that shelter activities are implemented in a timely, well-documented, and accountable manner.
Field Project Engineer Assistant (Daily Operations) – Shelter, GAZA, local position
Your main responsibilities:
Field implementation follow-up
- Support daily follow-up of shelter activities in assigned locations.
- Coordinate with PHC engineers and field teams on household visit schedules, progress follow-up, and pending actions.
- Accompany field visits when needed and help ensure that planned implementation steps are followed.
- Track each household case from selection through implementation and completion, using project tracking tools and case files.
- Flag delays, access issues, beneficiary concerns, and implementation bottlenecks to the Shelter Officer.
- Support communication around FCRM and help direct complaints, feedback, and safeguarding concerns through the proper channels.
Documentation and technical records support
- Collect, organize, and archive field documents including attendance sheets, visit records, photos, completion records, signed forms, and household files.
- Support the preparation and consolidation of technical and implementation records required for payment processing and reporting.
- Check that case documentation is complete before submission to the Shelter Officer or relevant project staff.
- Maintain accurate filing of technical records, correspondence, and implementation evidence.
Monitoring, verification support, and reporting
- Support routine field monitoring and spot-check preparation by organizing files, schedules, and supporting evidence.
- Assist in collecting field data, photos, beneficiary updates, and completion records for reporting and monitoring purposes.
- Support weekly updates and contribute to internal progress tracking, including household status and pending actions.
- Assist with post-distribution monitoring logistics and follow-up, in coordination with the MEAL team.
- Support market information gathering and flag major price fluctuations or unusual vendor issues to the Shelter Officer.
Coordination and compliance support
- Coordinate closely with HEKS project officer and partner teams to ensure smooth information.
- Support compliance with HEKS procedures related to documentation, accountability, anti-fraud safeguards, and record keeping.
- Ensure that implementation support is carried out in a way that respects protection, dignity, privacy, and inclusion considerations.
- Immediately raise concerns related to safety, safeguarding, fraud risk, quality issues, or suspected misconduct.
To be successful you bring:
Required Qualifications and Experience- A university degree in civil engineering, architecture, construction, project management, or a related field is preferred.
- At least 3 years of relevant field experience in rehabilitation projects. Preference to experience in Humanitarian programmingand emergency shelter programming (e.g., SoKs, shelter upgrades, transitional shelters)/ability to follow technical documentation such as BOQs, site records, and progress tracking sheets.
- Knowledge of cash-for-shelter and owner-driven reconstruction approaches, experience in rubble reuse and debris management is an advantage
- Experience in field follow-up, documentation, beneficiary communication, and activity tracking.
- Experience working with NGOs or INGOs is an asset.
- Experience in technical reporting and documentation.
- Experience using data collection tools (e.g., KoboToolbox, GIS tools) isan advantage.
Skills and Competencies - Strong organization and follow-up skills
- Good communication skills with communities and field teams
- Careful attention to documentation and detail
- Ability to work under pressure and follow multiple cases at once
- Good coordination and teamwork skills
- High integrity and respect for confidentiality
- Sensitivity to protection, safeguarding, and inclusion issues
Language Requirements - Fluency in English and Arabic is required.
What you can expect from us:
- A meaningful opportunity to contribute to high-quality humanitarian programming in Gaza
- Duty Station: Place of Employment: Gaza Strip, with regular coordination with the Jerusalem Country Office and relevant programme teams.
- Contract Duration: 3 months (Daily- service provider contract)
- Works closely with: Project Officer and Partner organisations