HEKS/EPER employs around 600 full-time staff members. Its work is guided by the vision of a just world where peace prevails, the dignity of all people is respected, and natural resources are preserved. HEKS/EPER is active in 25 locations in Switzerland and 30 countries worldwide, running more than 380 programmes and projects with a total volume of 138 million Swiss francs. Within the framework of Agenda 2030, the organisation focuses on four priority themes: "Climate Justice," "Right to Land and Food," "Asylum and Migration," and "Inclusion." HEKS/EPER also provides humanitarian aid to victims of natural disasters and armed conflicts, aiming to bring about change at the social, economic, and political levels. HEKS contributes to improving the living conditions of people both domestically and internationally, advocating for their rights. It raises awareness and mobilises society, politics, business, and churches. In 2023, around 16 million people benefited from the work of HEKS/EPER.
To complete our team, we are looking for:
MEAL Assistant GAZA (National Position)
Your main responsibilities:
General Program MEAL
- Responsible for the collection and entry and verification of data from project activities and fieldwork
- Support the MEAL Officer with ensuring data integrity and accuracy through regular checks and validation processes
- Support the MEAL Officer to report collected data to the relevant UN Clusters
- Conducting needs assessments, baseline, and endline surveys in the field
- Maintain and update web-based databases for reporting purposes
- Support the MEAL Officer with data collection for donor reports and other communication materials
- Collaborate with field teams to gather feedback and extract lessons learned
- Support the MEAL Officer in integrating contextual analysis into project design and assist in identifying and promoting synergies between the different humanitarian projects
- Support the MEAL Officer with desk review and collect data from the team to support in proposal development
FCRM (Feedback, Complain and Response Mechanism)
- Support the implementation of HEKS/EPER FCRM policy
- Support ensuring the functionality of the FCRM
- Ensure maintaining timely communication and responses to project participants' complaints
- Track and analyze received feedback and complaints to identify trends and inform program improvements
Cash program MEAL
- Support the MEAL Officer to coordinate with Cash transfer provider to set up appropriate cash delivery mechanisms
- Prepare and adapt needs assessment tools to capture information relevant for cash assistance and ensure market information including access and safety to markets is properly covered in needs assessments
- Support the M&E Officer to design online tools and surveys to monitor and assess the cash payments made to beneficiaries
- Support capacity development of Cash programing within the HEKS team
- Conduct continuous monitoring of the cash delivery process and provide on-sight support as required
- Conduct the cash post distribution monitoring (PDM) survey in cooperation with the MEAL Officer
Partnership
- Provide regular technical support to partners based on identified needs and requests
- Assist in training project staff on MEAL protocols and reporting
- Support with conducting training sessions for data gathering teams on data collection methodologies and tools
- Provide ongoing support and mentorship to ensure effective data collection practices
To be successful you bring:
Qualifications and Experience
- University degree or vocational training in the field of business administration, international development or similar
- 2-3 years of work experience in MEAL with preferred background in cash programming
- Basic knowledge of monitoring and evaluation systems in humanitarian settings
- Fluent in English and Arabic (written and spoken)
- Experience of working in partnership with local implementing partner
- Experience of designing online/offline surveys
Skills and Capabilities
- Excellent analytical and conceptual skills
- Organized, detailed oriented, proactive
- Willingness to travel to field sites
- Ability to work in complex environments and to ensure that deadlines are met by internal and external stakeholders
- Ability to ensure that internal and external stakeholders understand and duly follow HEKS/EPER’s procedures and guidelines
- Excellent IT and computer skills (particularly Microsoft office, data analysis, and accounting software)
- Diligent and trustworthy person with appropriate attention to details
- Professional, cooperative, efficient and effective working attitude
What you can expect from us:
- A national position with duty station in Gaza
- An opportunity to make a difference in this world
- An interesting and challenging position
- 12 months contract (extended based on funding availability)
- Competitive salary