The Swiss National Supercomputing Centre (CSCS), is operated by ETH Zurich and is located in Lugano, Switzerland. It provides, develops, and promotes technical and scientific services for the Swiss research community in high-performance computing (HPC). To reinforce our local IT-Support team we are currently seeking a
Junior IT Supporter for a temporary replacement of one year
In this role your main tasks will be the first level support, purchasing, installation, operation and maintenance of personal computers (predominantly MacOS, with some Linux and Windows), peripherals and applications for the 115 employees of CSCS distributed over 3 locations in Lugano and Zurich. You will also be responsible for all the audio/visual and video conferencing installations at CSCS, including user assistance during video conferences and courses, recordings and editing of these. Furthermore, you will be responsible for the management and support of printers and other central user peripherals. Together with the rest of the team you will support the vocational training of our apprentice as well as our frequent 1 to 3-day internships for young students. Regular documentation and preparation of user manuals round off this position.
Candidates are expected to have a technical education in informatics or computer engineering and a proven track record in managing a heterogeneous PC environment (Mac OS, Linux and Windows) as well as experience with the administration of Active Directory domains, WordPress and Typo3 websites. Additional knowledge of management of Linux and Windows servers and virtualization technologies as well as programing skills are a bonus.
Candidates must be fluent in English; knowledge of Italian is a strong asset. If you work independently and reliably, are service-oriented, and enjoy team work in a multicultural environment at the forefront of today’s scientific computing capabilities, we would like to hear from you.
The appointment at CSCS in Lugano will be for a 1-year term, subject to successful completion of the 3-month trial period. Starting date: as soon as possible / immediately.