In this position you will be responsible for providing support to our customers. The team of AOG Duty Managers provide 24/7 service coverage to respond to customer AOG requests and find a solution to dispatch the required resources to recover the aircraft as quickly as possible. Extensive and focused customer communication builds confidence in our superior ability to resolve any problem by deploying the full range of Jet Aviation's service portfolio, no matter where in the world or when. In addition, the AOG Duty Manager is responsible for the administrative handling of the entire AOG project from planning to billing.
Responds to customer AOG request as per 24/7 roster