The dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. They combine their competencies and skills with one common mission: to serve our customers best!
We continuously challenge and develop our employees, for they are our most valuable asset. Jet Aviation as an international company offers numerous possibilities for development and opens reams of professional perspectives.
For our EMEA Operations in Zurich we are currently recruiting for an
Account Manager
In this role you act as single point of contact for all client related matters and actively engage in client retention as well as in communication.
Description/Tasks:
  • Perform as single point of contact for full- and partial managed aircraft
  • Assume responsibility for the aircraft portfolio and the most efficient management as well as operation in coordination with all Jet Aviation Business Jets departments and lead-captains.
  • Act as CRM primarily for existent- and future English speaking clients
  • Participate in regular CRM calls and client’ meetings
  • Liaise between customer and Jet Aviation Business Jets Operations on a 24h/7d basis including trouble shooting support for operational issues
  • Create a sustainable and trustful relationship between the customer and Jet Aviation Business Jets
  • Coordinate accounting related matters
  • Analyze internal processes and procedures, issue feedback and confirm in coordination with stakeholders for any client specialties
  • Continuously review and improve client satisfaction
Qualification/Experience:
  • Bachelor’s degree or equivalent
  • Extensive practical experience in a similar role
  • In depth knowledge about aircraft operations
  • Sound knowledge about the aviation industry and the business aviation market
  • Proficient in English 
  • Excellent interpersonal and communication skills
  • Strong customer orientation

 
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application (cover letter, CV).
Jet Aviation AG
Ms Christa Walker

http://www.jetaviation.com/jobs