As Senior Specialist Process & Systems Support of Jet Aviation, you will be responsible for the development and support of processes, systems and reporting tools across all sites and Line of Businesses.
Furthermore, you will be collaborating closely with various stakeholders throughout the company to ensure that the processes and associated platforms are available, matching business needs, globally aligned and executed effectively.
Develops methodologies, processes, reporting and associatedintuitive, agile, scalable and manageable tools
Provide technical expertise to Jet Aviation’s end-users and leaders on business solutions and processes to adequately specify their needs
Follow-up and monitor different initiative under your responsibility for a timely delivery to end-users
Ensure change management by training end-users, answering questions regarding systems usage, data transactions and status
Manage consolidation of EUC solutions in related IT strategic programs (ERP, BI)
Identify new Business Solution opportunities and follow on similar industry practices
Collaborate with IT and /or external software application providers in order to deliver new solutions
Maintain trouble shooting tracking ensuring timely resolution of problems
Develop, clean, analyze and maintain master data
Desired Characteristics: