The dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. They combine their competencies and skills with one common mission: to serve our customers best!
We continuously challenge and develop our employees, for they are our most valuable asset. Jet Aviation as an international company offers numerous possibilities for development and opens reams of professional perspectives.
In order to reinforce the Process & Systems Support team in Basel we are currently recruiting for a
Senior Process & Systems Support Specialist

As Senior Process & Systems Support Specialist of Jet Aviation you will be responsible for the development and support of the Basel Site processes, systems and reporting tools for our Cabin Completions, Refurbishments and Aircraft Maintenance activities

Job Title                             Specialist Systems Support
Career Band/Job Grade     Management & Professional Band / 11
Work Location                    Basel, Switzerland

As Jet Aviation’s Senior Process & Systems Support Specialist you will be collaborating closely with various stakeholders throughout the company to ensure that the Site processes and associated platforms are available, matching business needs, globally aligned and executed effectively.

Main responsibilities:
  • Develops CMPL, RMU and MRO methodologies, processes, reporting and associated tools
  • Provides technical expertise to Jet Aviation’s internal users & leaders of business solutions and processes; answers questions regarding systems usage, data transactions and status
  • Manages consolidation of EUC solutions in related IT strategic programs (PLM, ERP and BI)
  • Identifies new Business Solution opportunities and follows on similar industry practices
  • Collaborates with IT and /or external software application developers in order to deliver new solutions
  • Maintains troubleshooting tracking ensuring timely resolution of problems
Minimum Qualification/Experience:
  • Bachelor's degree in Product / Process management / Solutions development, or similar from an accredited university
  • Strong track-record in managing Business Solutions and processes in a global matrixed organization
  • In depth understanding of the aerospace industry, OEMs, and the regulatory framework
  • Highly sophisticated understanding of Planning, Billing, Procurement, Engineering, Manufacturing and Installation methodologies and tools, including Project Management reporting methodologies
  • Development and coding skills (VB / .Net / C / R) in the context of custom solutions development

Desired Characteristics:

  • Results driven – able to execute with high personal accountability & drive
  • Customer focused – externally focused – strong market perspective
  • High business and financial acumen
  • Strong influencing skills
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English (cover letter, CV).
Jet Aviation AG
Process & Systems Support team
Human Resources