We live in a connected world. Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We are proud of our contributions in defining the standards and shaping this industry. 
Over more than 25 years, our roaming services have helped billions of subscribers stay connected when it really matters. We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from more than 40 different nationalities, speaking more than 32 languages and driven by values of diversity, equity, and inclusion into our daily operations. 
To learn more about the company, please check our website www.comfone.com


We are reinforcing our Network Operation Team and are seeking a new colleague in LATAM region.

Network Operation Engineer in LATAM region
To start work immediately or at a later date by agreement.


Comfone continues to expand its footprint in the LATAM region.
The position and the working location are based in the LATAM region.
Your responsibilities
  • Support of our international mobile operator customers for Comfone’s IPX and roaming hub services 
  • Handling of customer inquiries for troubleshooting, service performance analysis and reporting 
  • Testing and documentation of customer services 
  • Monitoring of Comfone international networks (SS7, Diameter, GRX) and service systems (STPs, DRAs, roaming hub) 
  • On-call duty service for 24/7 emergency support
Your ideal profile
  • Good communication skills with sensibility to an international environment 
  • Technical education in telecommunications with knowledge of mobile networks 
  • Experience with SS7, Diameter, GTP, DNS protocols, and roaming technology 
  • English proficiency in both verbal and written communication. Other languages are a plus 
  • Team spirit and willingness to do on-call duty service 
  • Communicative, responsible and resilient individual with commitment
We offer
  • Working in a motivating and international environment with access to industry experts 
  • Initiation training in HQ, Bern, Switzerland 
  • Working from the Home Office balanced with regular visits to the HQ Office in Bern
Apply online if this sounds like your next challenge.
We look forward to receiving your complete online application.

Comfone
Sarah Seibt,
hr@comfone.com
comfone.com
Apply online
Personal consultant