With a 25+ year experience in the industry, Comfone AG is a leading vendor of roaming services for mobile operators and other players. It serves 600+ customers around the World out of whom 150+ are located in the Africa & Middle East region.
Comfone is looking for a dynamic, articulated and highly motivated Customer Programme Manager to contribute to the consolidation and growth of its footprint and business in the Africa & Middle East region.
The position has the responsibility to efficiently drive, coordinate and monitor the daily activities of all internal teams related to customer projects, services and accounts as well as ensuring that the queries and needs of the customers are attended to in a quality and timely fashion.
The role’s main objective is to ensure high satisfactions of Comfone services by effectively overseeing all customer-related operations and by building trusted longstanding rapports with customers.
This a customer-facing role requiring excellent interpersonal skills. The successful applicant will work closely with the Sales representatives of the region.
This full-time position is well suited to candidates aspiring to take their career into a commercial path in the future.