Have you ever tried to use your phone abroad? Did it struggle to connect, or was the change seamless? Do you know how Smart Fridges work, how driverless cars run or how healthcare professionals can prescribe medication from afar? The impacts of roaming are far-reaching, especially in our increasingly connected world. Working for Comfone makes you part of this globally connected community. 
As a B2B company, we serve more than 600 customers across 200 countries and territories. Comfone is proud to be the only supplier in the market to offer all services required to establish international roaming between two mobile operators, encompassing Data and Financial Clearing, IPX Services, Big Data Management, Roaming Management and end-to-end solutions such as our M2M End2End Monetisation. But that’s not the only way that we are unique. 
We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from 40 different nationalities speaking 32 languages. Working for Comfone provides you with the opportunity to broaden your horizons in a fast-paced, dedicated, diverse and contemporary workplace.
We are reinforcing our Network Team in Bern and are seeking a new colleague.
Network Operation Engineer (f/m)
To start work immediately or at a later date by agreement.
Your main tasks
  • Support of our international mobile operator customers for Comfone’s IPX and roaming hub services 
  • Handling of customer inquiries for troubleshooting, service performance analysis and reporting 
  • Testing and documentation of customer services 
  • Monitoring of Comfone international networks (SS7, Diameter, GRX) and service systems (STPs, DRAs, roaming hub) 
  • On-call duty service for 24/7 emergency support
Your ideal profile
  • Good communication skills with sensibility to an international environment 
  • Technical education in telecommunications with knowledge in IP and SS7. Experience with SCCP, Diameter, GTP and DNS protocols and roaming technology is a plus 
  • English proficiency in both verbal and written communication. Other languages are a plus 
  • Team spirit and willingness to do on-call duty service 
  • Communicative, responsible and resilient individual with commitment
We offer
Comfone will give you the opportunity to demonstrate flair and contribute ideas meanwhile supporting your personal and professional development. If you are looking for the opportunity to contribute your skills to vital and rewarding work in a successful and growing company, we invite you to learn more about this exciting job.
Apply online if this sounds like your next challenge.
We look forward to receiving your complete online application.

Sarah Seibt