Have you ever tried to use your phone abroad?  Did it struggle to connect, or was the change seamless?  Do you know how Smart Fridges work, how driverless cars run or how healthcare professionals can prescribe medication from afar? 
The impacts of roaming are far-reaching, especially in our increasingly connected world. 
Working for Comfone makes you part of this globally connected community. As a B2B company, we serve more than 600 customers across 200 countries and territories. Comfone is proud to be the only supplier in the market to offer all services required to establish international roaming between two mobile operators, encompassing Data and Financial Clearing, IPX Services, Big Data Management, Roaming Management and end-to-end solutions such as our M2M End2End Monetisation. But that’s not the only way that we are unique. We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from 40 different nationalities speaking 32 languages. Working for Comfone provides you with the opportunity to broaden your horizons in a fast-paced, dedicated, diverse and contemporary workplace.

Learn more about us:  www.comfone.com
Service Delivery Manager 80-100%
To start work immediately or at a later date by agreement.
your main tasks
  • Leading Projects related to Implementation of Comfone services and change requests to already implemented services. 
  • Organizing external (Customers, Suppliers) and internal (different departments within Comfone) communication, task distribution and control of implementation of service (change request to a service) from A to Z. 
  • Serve as a single point of contact responsible for the implementation of Comfone Services. 
  • Create design of the connectivity (diagrams) and discuss with the customer in details (Physical cross-connect, VPNs, IP Advertising, BGP metrics, SIGTRAN and Diameter parameters, DC migrations)
  • Analyze customer’s requirements and propose optimal cost/time efficient solutions to fulfill Customer’s needs. 
  • Maintain accurate documentation.
your ideal profile
  • High commitment and strong customer focus. 
  • Education in one of the following areas: IT, Telecom. 
  • Proactive approach and strong project management skills.
  • Telecommunication background (work experience at Mobile Operator or International Telecommunication Carrier) 
  • Knowledge about Roaming (technical, administrative, commercial parts) is a plus. 
  • Good knowledge of the English language (written and oral). Extra languages (Spanish, French, Russian) is a plus.
we offer
  • Working in the motivating and international environment 
  • Access to the industry experts 
  • Opportunities for further training and education related to the role 
  • Working from the HQ balanced with Home Office 
  • Min. 25 days of annual leave, plus Swiss public holidays
Apply online if this sounds like your next challenge.

Comfone
Sarah Seibt,
hr@comfone.com
comfone.com