Working for Comfone provides you with the opportunity to broaden your horizons through gaining experience in a global market, surrounding yourself in an international work environment and furthering your experience in a contemporary workplace.
With over 22 years of experience in the telecom industry providing mobile roaming services, Comfone has achieved significant success. Through organic, steady growth, Comfone continues to expand the global customer base year after year. To learn more about the company, please check the website www.comfone.com
Clearing Operations – Technical Support
To start work immediately or at a later date by agreement.
Clearing Operations - Technical Support (CO TS) operates a highly automated Clearing Operations process and monitors its performance. When needed, CO TS intervenes to ensure that the core operations process is completed within expected parameters. Some parts of the process that are not or cannot be automated are executed manually by the CO TS. CO TS coordinates his/her activities with Business and Data Analyst to ensure efficient support of all technical processes executed in Clearing Operations.
- Operational support to the Clearing team
- File loading process monitoring and troubleshooting
- System error logs monitoring and escalation
- Invoice production
- "Billing Charging Evolution" process support
- Customer implementation support
- New and existing connections configuration
- Min. 5 years of experience in operations; data clearing is an advantage
- Knowledge of Roaming is an advantage
- Strong analytical skills with attention to details and accuracy
- Completed education in Information Technology/ Information Management/ Economics or equivalent of five years of working experience in that area
- English - written and spoken; additional language is an advantage
We offer you varied challenges in a growth-oriented market. Through demonstrating commitment and showing initiative, you will have the opportunity to play a key role in shaping the future of our dynamic and highly successful company.