Billing & Revenue Assurance Manager
Well, we're looking for talented people who share our interests and values. Do you focus on the essential and do what you say? Do you try to make things simple and dare to be original in what you say and do? And most of all, do you excel in providing exceptional service every day?
Manage Billing and Revenue Assurance activities while maximizing revenue and limiting Salt financial exposure in line with Management guidelines.
- Ensure that billing process is defined and operated in a timely and effective manner
- Manage the billing process and related costs (notably printing).
- Ensure that customer bills are accurate and made available on a timely basis.
- Ensure an effective collaboration with counterparts to secure that downstream impacts are managed (customer care, business division, accounting….).
- Drive billing related improvements in light of customer feedbacks and other department feedbacks.
- Participate in all company’s projects and initiatives impacting billing, revenue assurance and revenue share activities
- Support Controlling and Accounting departments in all activities/ initiatives pertaining to revenue and notably the integrity of revenue flow down to accounting system.
- Manage revenue assurance activities ranging from risk identification to dashboarding
- Maintain in-depth understanding of industry trends relative to revenue assurance best practices and ensure to translate relevant practices at Salt.
- Develop a proactive approach to identify and mitigate revenue leakages and ensure the highest levels of revenue recognition.
- Perform regular reconciliation and analysis of revenue streams (network elements and billing).
- Create queries and reports to support ongoing monitoring of initiatives as well as ad-hoc reports whenever required.
- Create executive level reporting / dashboard combining accuracy and advanced level presentation.
What you bring
- Fluent in English (ideally good level in German & French)
- Deep Telco knowledge (OSS / BSS) as well as wholesales
- At ease with Swiss Payment system